Last updated: [04/27/2026]

These Terms of Use, Cancellation, and Consumer Rights (“Terms”) govern access to and use of https://www.microgenesis.co, the digital platform, questionnaires, reports, educational content, self-guided resources, and wellness programs offered by Microgenesis Corp (“the Company,” “we,” “us”).

By accessing, registering for, or using the Service, you acknowledge that you have read, understood, and agreed to these Terms. If you do not agree, you must not use the Service.

1. Nature of the Service

The Service is a digital wellness resource intended to support women, men, and couples during preconception, fertility planning, or reproductive wellness preparation through personalized information based on questionnaires, lifestyle habits, user-reported history, and proprietary wellness analysis models.

The Service is intended exclusively for informational, educational, and general wellness purposes. It does not constitute medical care, medical practice, diagnosis, treatment, prescription, therapeutic recommendation, clinical practice, second medical opinion, or a substitute for the relationship with physicians, nutritionists, psychologists, or other licensed healthcare professionals.

No content, score, profile, result, recommendation, plan, supplement suggestion, nutritional guidance, physical activity recommendation, sleep guidance, stress management recommendation, complementary study suggestion, or referral offered through the Service should be interpreted as a diagnosis of disease, infertility, medical indication, or treatment.

2. No Diagnosis. Not a Medical Device. No Emergency Use

The Service is not designed or intended to diagnose, cure, mitigate, treat, or prevent any disease, nor to be used as a medical device, diagnostic tool, or emergency triage system.

The Service is not suitable for emergencies. If you are experiencing a medical emergency, severe symptoms, worsening clinical conditions, intense pain, bleeding, breathing difficulties, acute neurological signs, high-risk pregnancy concerns, or any situation requiring immediate evaluation, you must immediately contact emergency medical services or go to the nearest healthcare facility.

3. Complementary Studies and Referrals

The Service may suggest that you consult with a healthcare professional or discuss additional studies, tests, evaluations, or follow-up care with your treating provider.

Such suggestions are provided solely for informational and educational purposes. They do not constitute a medical order, diagnostic indication, or substitute for the clinical judgment of a licensed professional.

4. Supplements, Nutrition, Exercise, and Wellness

Any reference to dietary supplements, foods, eating patterns, physical activity, exercise, sleep, stress management, or other lifestyle measures is provided exclusively for general wellness and educational purposes.

These suggestions do not constitute medical treatment, prescription, or guarantee of results.

5. Eligibility

You must be at least 18 years old, or the age of majority applicable in your jurisdiction, to use the Service.

6. User Representations

By using the Service, you represent that:

• the information you provide is truthful and complete;

• you understand that results depend on the information you submit;

• you will use the Service as guidance and not as a substitute for professional advice;

• you will not use the Service for self-diagnosis or self-medication.

7. Limitations of Content

Results are informational only and do not represent clinical certainty or guarantees of effectiveness.

The Company does not guarantee specific fertility, wellness, or symptom-related outcomes.

8. Personal and Wellness Data

The Company may collect and process personal data and data related to your wellness, habits, and questionnaire responses.

Such processing is carried out in accordance with the Privacy Policy and with your consent.

9. Intellectual Property

All content within the Service is the exclusive property of Microgenesis Corp or its licensors.

10. Permitted Use

You agree not to use the Service for unlawful purposes, submit false information, or attempt to access restricted areas.

11. Cancellation Before Access

You may request cancellation with a full refund if the Service has not been activated or processed.

12. Services Already Rendered

Once a personalized result has been generated or access has been enabled, the Service is considered rendered and is non-refundable, except in cases of technical error or legal requirement.

13. Refund Cases

Refunds may be considered in cases of:

• duplicate charges

• billing errors

• technical failures attributable to the Company

14. Non-Refundable Cases

Refunds will not be issued if:

• you have already accessed the content;

• the result has already been generated;

• the request is based on subjective dissatisfaction.

15. Third-Party Services

Products or services suggested by third parties are the responsibility of those providers.

16. Right of Withdrawal – Argentina

Users in Argentina may exercise their right of withdrawal in accordance with applicable regulations.

17. Right of Withdrawal – European Union

Users in the European Union may withdraw within 14 days unless the digital service has already begun execution with their consent.

18. Refunds

Refunds will be issued using the original payment method.

19. Limitation of Liability

To the fullest extent permitted by law, the Company shall not be liable for indirect damages arising from the use of the Service.

20. Changes

The Company may modify these Terms at any time.

21. Governing Law and Jurisdiction

These Terms shall be governed by the laws of the State of California, United States.

Any dispute shall be submitted to the competent courts of San Francisco, California, unless otherwise required by applicable consumer protection laws.

22. Contact

For inquiries:

Microgenesis Corp
San Francisco, CA 94107
Email: info@microgenesis.net